The following are some of the Frequently Asked Questions by clients; which we feel may be helpful & answer any questions you may have :-

NAILS

Q.       Why are the hands sanitized?

A.       The sanitizer spray is used to cleanse & combat bacteria and germs.
 
Q.       What is a contra-indication?

A.       A contra-indication is something that may prevent you from having a nail treatment i.e. a nail disease or

            infection, certain illnesses or health problems such as Diabetes, allergies to plastics or other products used in

            the treatment. 

Q .      Do nail extensions damage your nails?

A.       No!  It is poor maintenance, failing to follow the aftercare advice and picking or biting off the extensions, 

           which cause damage to the natural nail.  Always ensure you have your extensions removed professionally.  

Q.      Are nail extensions strong?

A.      Nail extensions are extremely strong & durable if they are

           cared for correctly – if they are abused they will become weak,

           causing lifting and breakage.  Treat your new nails like jewels

           not tools and always have your regular maintenance this will 

           prolong the life of your extensions

Q.      What is an infill?

A.      When your natural nails begin to grow you will notice a gap

           forming from the cuticle area to where the product was

          originally applied.  This gap is filled with further layers of

          product to strengthen & prolong the life of the nail 

          extensions & is significant to hygiene; this procedure is referred

          to as an infill or maintenance.

Q.      How often should I have an infill / maintenance?

A.      It is recommended that you book a maintenance appointment 2-3 weeks after having your extensions applied

Q.      What nail varnish remover should I use?

A.      NON-ACETONE - this will remove any varnish that has been applied allowing you to apply further coats of 

           your choice.

Q.      What is Acetone remover?

A.      Acetone is a solvent used to “soak off” nail extensions.  It strips the layers of product causing the extensions to 

           melt & come away from the natural nail. 

Q.      What is lifting & what should if I get any?

A.      Lifting normally occurs around the cuticle area or the side walls and is where the extension/product has

           loosened from the natural nail.  This can happen if you have oily skin, the product was touching you skin when

           applied or you have bitten/picked the extension.  Any lifting should be repaired as soon as possible as the lifted

           area is a refuge for bacteria and could cause infection.

Q.       Why is cuticle oil applied?

A.       To moisturise the cuticles soft tissue and keep to the extensions flexible!